New Kind » Culture

Is Jaron Lanier just a hater, or should we be paying attention?

Last week, my friend Greg DeKoenigsberg posted an article about Jaron Lanier’s negative comments regarding open textbooks. At almost very same time, I happened to stumble upon an article Jaron wrote back in 2006 criticizing Wikipedia.

The common theme is Jaron taking issue with what he calls “online collectivism,” “the hive mind,” and even “digital Maoism” (ouch!). You might call this same concept “crowdsourcing” or “the wisdom of crowds.” It’s all in the eye of the beholder, but the guy clearly does not have much love for wikis or the works of collective wisdom they create.

So I had to ask myself: Why so negative, Jaron?

Is Jaron really a hater of free culture, as Greg claims in his article? Is he an enemy of the open source way? Or is he just a smart dude warning us about the risks of taking the wisdom-of-crowds concept too far?

Fortunately for us, Jaron published a book earlier this year entitled You Are Not A Gadget. So I took a few hours and read it last week to see if I could answer some of these questions.

At times, the book is scary smart, with precise analysis from a man who clearly questions everything, and is in a better intellectual position to do so than most (the section on social media and its redefinition of friendship is especially interesting).

At other times it read like a college philosophy term paper. And occassionally, especially toward then end, it devolved into nearly unintelligeble (at least by me) ravings about things like “postsymbolic communication” and “bachelardian neoteny” (Michael Agger’s review in Slate calls him out for this too).

But wait! Right near the beginning of the book, I found this paragraph:

“Emphasizing the crowd means deemphasizing individual humans in the design of society, and when you ask people not to be people, they revert to bad, moblike behaviors.”

Hey… I kinda agree with that…

[Read the rest of this post on opensource.com]

The Wikimedia Foundation: doing strategic planning the open source way

Earlier this week I wrote a post about some of the cultural challenges Wikipedia is facing as its contribution rate has slowed. The comments you made were fantastic, including one by Dr. Ed H Chi (the PARC scientist who published the study I referred to in the post) linking to a prototype dashboard his team created to showcase who is editing each Wikipedia page (totally fascinating—you have to go try it!)

Another interesting comment was made by my good friend Paul Salazar, who pointed us to this page where the Wikimedia Foundation (the parent organization that runs Wikipedia, among other projects) is showcasing their exhaustive, happening-as-we-speak strategic planning process in all of its transparent, open glory.

From the main page, you can read the entire strategy memo that was presented to the Wikimedia Foundation board just last month. The memo itself is stunningly smart. Google must have thought so too, because they made a $2 million donation to the Wikimedia Foundation, announced a few weeks ago.

But it doesn’t stop at high-level strategy for the eyes of muckety-mucks. From this page you can find proposals (hundreds were submitted, and just like on Wikipedia, anyone could contribute), background research, and task forces that have come together to discuss some of the major strategic challenges outlined in the initial strategic plan.

[Read the rest of this post on opensource.com]

Love, hate, and the Wikipedia contributor culture problem

Last fall, a group of researchers at the Palo Alto Research Center (PARC) released a study showing an abrupt leveling off in the number of editors and edits to Wikipedia, starting in about 2007.

There is a great summation of the findings in a set of posts by Dr. Ed H Chi, Lead Scientist at the PARC Augmented Social Cognition group here, here, here, and here.

I’ve been thinking a lot over the past few months about what might be causing the slowing rate of contributions, as have many others. I particularly liked Niel Robertson’s post last week on the Enterprise Irregulars site.

Niel’s thesis is that Wikipedia has failed to continue to develop innovative ways to motivate its community, falling behind as other communities and companies have implemented more creative new techniques. Niel goes on to identify seven types of motivation for crowdsourcing (yes, I still dislike that word) efforts, of which he says Wikipedia is only using a couple.

I think he is on to something. But Wikipedia is operating at a scale that dwarfs almost every other crowdsourcing effort in history. It takes a massive bureaucracy of editors and administrators to keep the whole thing going.

And if traditional bureaucracies (like those in governments and large companies) tend to stifle innovation, what happens in a bureaucracy where the bureaucrats aren’t getting paid and aren’t getting any recognition for their efforts?

From my point of view, this is Wikipedia’s next great challenge:

How does it convince the world to love and recognize its contributors?

[Read the rest of this post on opensource.com]

Three tips for escaping the creativity peloton without giving up on collaboration

If you’ve ever watched a road bike race like the Tour de France, you know the peloton is the big group of riders that cluster together during the race to reduce drag. It’s a great example of collaboration in action. But let’s face it: the people in the middle of the peloton may go faster than they would otherwise, but they don’t win the race.

When it comes to creating and innovating, most companies (and employees) are in the peloton. They are doing enough to survive, but they are stuck in the pack. And if they stay in the pack too long, they lose.

Escaping the peloton is tough. Often, you see a cyclist break away, sprint for a while, only to get sucked back into the main group over time as the pressures of making a go independently prove too much.

You’ve probably felt this way at work. You come up with an amazing idea, one that will change the company forever. But little by little, people—even the well-meaning ones—chip away at its soul, until the idea goes from being amazing to, well, average. You end up being sucked back into the peloton.

After this happens one too many times, you may feel like you want to stop collaborating and try to make things happen on your own. Don’t do it. Even Lance Armstrong could rarely break away from the peloton without his teammates’ help.

Instead, here are three tips to help you escape the creativity peloton without giving up on collaboration.

[Read the rest of this post on opensource.com]

What if politicians innovated the open source way?

In the discussions around some of my previous articles, I’ve noticed a trend: we seem to be focusing on cultural changes that need to be made for the open source way to be effective in contexts beyond technology. One cultural context I think could really use some help is politics.

I read an interesting post last week by Morton Hansen (author of Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Results) entitled Obama’s Five Collaboration Mistakes. In the comments below the post, some folks interpreted his words as an attack on the Obama administration. Me? I’d probably interpret Hansen’s words more broadly. Perhaps something like:

Politicians are pretty darned bad at collaborating a lot of the time.

I think many folks would agree with this statement no matter where they sit politically. No matter where they live around the world.

In fact, the word “political” has become almost synonymous with anti-collaborative behavior in many contexts. Certainly in the business world.

But there is a lot a stake here. The economic downturn has hurt our businesses badly. And this has affected many of us in even more personal ways. Jobs. Homes. Security.

We need innovation in the political world to help solve the problems of the business world. Which means we are going to need better collaboration across political boundaries, both inside and between our countries.

Could we open source folks help?

[Read the rest of this article on opensource.com]

Is the traditional business world at war with creativity?

Earlier this week some colleagues and I attended a fantastic gathering of business and political leaders called the Emerging Issues Forum. The theme of the forum—interestingly enough for a bunch of business folks—was creativity, and speakers included some of my favorite thinkers/authors who analyze the future of business:

Roger Martin, Dean of the Rottman School of Management at the University of Toronto, and author of The Responsibility Virus, The Opposable Mind, and a new book on design thinking called The Design of Business.

Tom Kelley, General Manager of legendary design firm IDEO, and author of The Art of Innovation and The Ten Faces of Innovation. IDEO’s CEO Tim Brown also has a book out on the subject on Design Thinking, called Change by Design, which my friend Jonathan Opp wrote a nice review of here.

Daniel Pink, bestselling author of A Whole New Mind, a book that has been extremely influential in my thinking about how the left brain and right brain can play nice in the business world. Pink also has a new book out, called Drive: The Surprising Truth About What Motivates Us.

During their talks, I couldn’t help but notice all three touched on a similar thematic: the crucial role that inspiring creativity plays in driving innovation.

[Read the rest of this post over at opensource.com]

Three signs your corporate culture isn’t ready for the open source way

It’s a good bet that the next generation of defining companies will have corporate cultures built the open source way– around openness and collaboration, while fostering community and culture that extend outside the company walls.

In fact many of the defining companies of the first decade of this century show these characteristics (with one very notable exception we discussed earlier).

It kind of makes you want to rush in and see if you can change your old style corporate culture and get in on the action. But try to change too fast and your efforts may backfire.

So here are three signs that your corporate culture may not quite be ready for the open source way– and some tips to help you move closer.

[Read the rest of this post over at opensource.com]